A note before you begin: No Contact offers reflection and everyday support. It does not provide therapy, diagnosis, medical advice or emergency assistance. Your circumstances and decisions remain your own.
1. Using No Contact
These Terms describe the relationship between you and the provider of No Contact (“we,” “us” or “our”) when you use the app, its related online services and this website. The provider’s legal identity must be added before this draft becomes the published final Terms.
No Contact is intended for people aged 18 or older. Use the service lawfully and only if you can enter into an agreement under the laws that apply to you. If you do not agree to the final Terms, do not use the service.
The app is licensed for personal use through Apple. Unless a separate custom licence is supplied with the app, Apple’s Standard End User License Agreement applies to the application licence. These Terms address the additional No Contact services. Mandatory consumer protections continue to apply.
2. Personal support, not professional care
The journal, tracker, articles, breathing practices, boundaries and guided evenings are tools for reflection and everyday wellbeing. They are not clinical services and do not establish a professional care relationship. We do not promise a particular recovery outcome or tell you that no contact is appropriate for every situation.
Consider your own safety and practical obligations, including shared parenting and work. Stop an exercise if it is uncomfortable. If you need professional support, consult a qualified professional. For an immediate emergency, contact your local emergency services. Neither the app nor the community is continuously monitored for emergencies.
3. The AI companion
The companion generates responses using an external AI service. Responses may be incomplete, inaccurate or unsuitable for your circumstances. Evaluate them before acting. The companion is not human, a therapist, a medical professional or an emergency responder.
Using AI sends your message and the relevant conversation and selected context for online processing. Your available context controls and data handling are explained in the Privacy Policy. Do not submit information you lack permission to share or unnecessary identifying information about other people.
AI access is subject to daily limits, service availability and applicable plan conditions. Creating multiple accounts or altering the app to bypass usage limits is not allowed. Generated content is not guaranteed to be unique, accurate or free of third-party rights.
4. Accounts and community participation
Personal tools and AI do not require a community account. Posting, replying and reacting in the community require sign-in and acceptance of the community rules. Keep your login credentials secure and choose a public display name that does not impersonate someone else.
In posts, comments, reactions and common-room conversations, do not:
- Harass, threaten, exploit or target another person.
- Publish private information about someone else without permission.
- Encourage stalking, coercion, violence or dangerous conduct.
- Post unlawful material, spam, scams or content that infringes others’ rights.
- Impersonate a person or misrepresent a commercial promotion.
- Attempt to disrupt the service, evade moderation or bypass access restrictions.
You can report content or block people using the app’s controls. We may review reports, remove content, limit features or suspend accounts for misuse or safety reasons, subject to applicable law. Community posts are other users’ contributions, not professional advice or verified facts. Moderation is not a guarantee that every inappropriate item will be detected.
5. Your words and other content
You retain the rights you have in your own entries and content. You are responsible for what you submit and for having the necessary rights and permissions.
When you publish content to the community, you grant the permissions reasonably necessary to host, store, display and distribute that content within the service, and to moderate it. This does not give other members ownership of your content. The operational permission ends when the content is removed, except as needed for lawful retention, backups or copies already shared with others.
Your private journal is not automatically published. AI processing requires sending the material described in the Privacy Policy to the AI service. We do not claim ownership of your private thoughts.
6. Subscriptions, trials and payments
No Contact may offer limited free access and paid subscriptions. The app displays the available plan, billing period, price, trial eligibility and any commitment terms before purchase. Pricing can vary by region, currency, offer and product. Website descriptions do not override the purchase terms shown by Apple.
Apple charges your Apple Account using the payment method you have selected. Auto-renewing subscriptions continue at the disclosed renewal terms unless cancelled through Apple’s subscription settings. A trial, if offered and accepted, converts to a paid subscription at the disclosed price unless cancelled in accordance with the offer terms.
Some products may offer monthly payments with a longer commitment. In that case, a monthly instalment does not mean a commitment-free monthly subscription. The commitment duration, total obligation and cancellation conditions shown at purchase apply. Offers and eligibility are determined for the actual product and account.
Manage or cancel your subscription in Apple Account settings. Deleting the app, deleting community content or deleting your community account does not cancel a subscription. Refund requests are handled through Apple under its applicable policies and your legal rights. See Apple’s subscription cancellation instructions and Apple’s refund request service.
If you have an eligible purchase, use Restore in the app while signed into the Apple Account associated with that purchase. A cancelled or failed transaction does not itself grant paid access.
7. Availability, limits and changes
Some personal features work from local data. AI, community, article loading, account operations and certain purchase checks require an internet connection and available third-party services. We do not guarantee uninterrupted access.
Features and free-use limits may change. Paid access is subject to the purchase terms and applicable consumer law. We may take reasonable steps to protect the service, address technical issues or prevent misuse. We will provide notices or remedies where required.
Local records can be lost if you delete the app, reset the device or lose access to its storage. AI conversation storage is local and is not a cross-device cloud backup. Do not rely on the app as your only copy of information you cannot afford to lose.
8. Leaving the service
You may stop using No Contact at any time. Individual AI conversations can be deleted in the app. Community account deletion is available from the community profile and requires identity confirmation.
Community deletion removes the account and its associated community content through the app’s deletion process. Your separate personal journal and your Apple subscription are not automatically removed. Previously copied public content and provider records may be subject to different retention rules; see the Privacy Policy.
We may restrict or terminate access for serious or repeated misuse, security concerns or legal obligations. Where applicable law requires notice or an opportunity to challenge a decision, those requirements apply.
9. Ownership and responsibility
The app’s design, software, illustrations and original service content belong to their respective rights holders. Using No Contact does not give you ownership of those materials. Do not redistribute the software, commercially exploit the service, or access it in an unauthorised way. Exceptions required by law and applicable open-source licences remain in place.
The service is provided as available. To the extent permitted by law, we do not give additional guarantees about accuracy, suitability for a particular purpose or uninterrupted operation. You remain responsible for decisions you make using app content, AI responses or community contributions.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer guarantees. Your rights to remedies and access to competent courts under applicable law are not removed by these Terms.
10. Changes and contact
We may update these Terms as No Contact develops. The current version will be posted here with its date. We will notify you of material changes where required. If you do not agree to revised Terms, you may stop using the service and manage any subscription through Apple.
For support, contact [email protected] or visit our Support page. Operator details will be included in the final version before public release.