A little help, when you need it
We’re here.
A question about the app, or something not working as it should? Write to us.
[email protected]
A place to start.
How do I restore Premium?
Open a subscription screen in No Contact and tap Restore. Make sure you’re using the Apple Account that made the purchase. If Premium still isn’t available, email us with the details of the issue.
How do I manage or cancel my subscription?
Open Settings on your iPhone or iPad, tap your name, then Subscriptions and select No Contact. You can also open your Apple subscriptions. Deleting the app or your community account does not cancel a subscription.
I forgot my community password.
On the Sign in with email screen, choose Forgot password? and enter the email address you used to register. Follow the link in the password reset email. Check your spam folder if it hasn’t arrived. If you use Sign in with Apple, manage your sign-in through your Apple Account.
How do I delete my community account?
Open your community profile and choose Delete community account, then follow the confirmation steps. This removes your community account and its posts, replies and reactions. Your personal journal and Apple subscription are separate.
I have a question about my information.
Read our Privacy Policy for details about how No Contact handles information. For privacy questions or requests, email [email protected].